CUSTOMER REVIEWS
100+ five-star reviews and counting.
We are proud of the feedback we get from customers across Lincoln and Lincolnshire. Here is a selection of what they have said on Google and Facebook.
100+ five-star reviews
on Google and Facebook
“Excellent service. Easy booking process, and I was kept informed throughout. James was friendly and professional and completed the work to a high standard. Full and clear explanations were given. Very respectful of our home and was particularly kind and flexible with our elderly anxious dog. We'll be using IT Technician for all our future IT support needs. Thank you!”
FernGoogle “Absolutely Outstanding Service – Highly Recommended! I recently bought a new motherboard, CPU, and memory, as my PC was not Windows 11 compliant. However on reflection I didn't feel 100% confident to tackle the hardware swap myself. I found The IT Tech recommended on my local page of Facebook, so I reached out and got in touch with the owner, James – and I'm so glad I did! … He arrived right on time and spent over an hour carefully stripping down and cleaning my old PC before installing the new parts. Throughout the whole process, James explained everything clearly and answered all of my questions with genuine expertise. … It's rare to find someone so professional, knowledgeable, and friendly. James went above and beyond, and I wouldn't hesitate to recommend The IT Tech to anyone looking for expert PC help. Thanks again, James – you've got a customer for life!”
DirkGoogle “What a fantastic service! James sorted out my Microsoft 365 issues swiftly and efficiently so I could function properly in my newly established business. He was friendly and professional, tolerant of my lack of IT knowledge and explained things clearly and simply; in fact, we've invited him back to help improve my husband's IT set-up too. The IT Tech will be our 'go-to' for IT support from now on.”
TamasinGoogle “James from IT Tech recovered some important data for me today. I hadn't expected him to be very successful as the problem had been ongoing for quite some time. However, within a very short while, everything was back & he also copied the data to a spreadsheet for my future reference. He was very efficient & polite & I would recommend him to anyone who needed any IT help and/or advice. I would also, without hesitation, award him 10 out of 10 for his excellent work. Thank you so much James.”
ColinGoogle “Absolutely first class service and James got me up and running on my new laptop. Would not hesitate to recommend. Not only knowledgeable in IT but a lovely person who you would have no concerns in welcoming into your home.”
VivienneGoogle “I had a problem with my laptop on Thursday, James came to assess the problem on Friday. I needed it for Monday, he took it away and delivered it back to me on the Sunday. All at an extremely good price.What fantastic service. It is 'as new', James installed everything I needed and I couldn't be more satisfied. 5 stars, highly recommended. Excellent all round.”
BobGoogle “Prompt response to my initial inquiry, followed soon after by a visit when problem identified. James called later to transfer data from old pc to new pc. Pleasant polite and knowledgeable. I would recommend ITTECHCO”
ChristopherGoogle “James was truly fantastic when it came to dealing with my laptop, going above and beyond. I could not be more thankful for his exceptional service. I would recommend to anyone with any repair”
LouiseGoogle “James was polite and respectful and very diligently synchronised my phone and tablet with my printer. It wasn't quite as simple as I thought it would be. He was patient and answered all my questions very satisfactorily. I am very pleased with what he achieved for me and hope to see him again if I have any issues or problems in the future.”
MagdaGoogle “I cannot say enough good things about James. He was very quick to answer my phone call, excellent in explaining things to me. Very polite and patient. I would highly recommend him to anyone in need of his services. I will definitely be using him again.”
BerylGoogle “James proved to be a very professional and knowledgable young man. He was able to discover the problem within minutes and explained the altenative solutions available. We agreed upon the next move and the problems were resolved without delay. This was also achieved on a bank holiday week end”
ChrisGoogle “Excellent service. Prompt and efficient and very helpful.”
SusanGoogle “I found it difficult to find the right person to help with my laptop issues. James came to the house and quickly and efficiently sorted out a couple of problems I had. A nice easy-going guy - would recommend any day.”
PamGoogle “Professional and friendly. Completed repair quickly.”
SuzanneGoogle “Super quick to respond and get a pick-up sorted. Good communication whilst they dealt with the issue. Very friendly and a good price compared to curry's/ other options. 10/10”
RichardGoogle “Excellent prompt service provided in a friendly manner. I have no hesitation in recommending IT Tech to anyone with computer problems.”
BrianGoogle “Great local company. Had an issue with laptop not working after an update. Spoke to IT tech and within 2 hours of first contact, laptop was collected and faults were all raised. Quick turn around with the laptop now working. Communication was great and kept upto date all the way through the process. Definitely use again.”
DavidGoogle “Fast , efficient, knowledgeable and very reasonable pricing. Thanks James .”
IanGoogle “Excellent service, quick to respond and visit at home. Resolved (ad reassured me my laptop was not about to die!) and gave cost effective solutions. Great value for money. Highly recommend.”
LizGoogle “I made an online appointment with photos of my device, James emailed for additional information and arrived as planned on the designated day. He was clear about his pricing, which was very reasonable and speedily and efficiently replaced the screen on my laptop. He also undertook a quick device health check and made a slight modification as a result. All in all a great result and I will not hesitate to use him again and recommend to anyone else”
PatGoogle “Excellent service recently from The IT Tech. Managed to recover some important emails, contacts and tasks when I failed to back up correctly before switching to a new Windows11 laptop. Good communication from initial enquiry to confirmation of booking. Very professional. Would highly recommend for any IT matters.”
MartineGoogle “James is a very knowledgeable and capable IT technician. He carried out difficult modifications to my old computer to bring it up to Windows 11 capability. An excellent job......highly recommended!”
DavidGoogle “A big thumbs up to James at IT Tech. He's very friendly and helpful. He diagnosed and fixed an issue with my desktop PC in less than half an hour. The cost was very reasonable, as well. I'll have no hesitation in using him again, should the need arise.”
KevinGoogle “James was prompt and effecient, quickly identified the problem and presented me with a clear outline of what needed to be done and how much it would cost. The work was completed effeciently. Excellent service”
RossGoogle “The service was very good and the technician was very diligent at his work. The advice given after the service was also very useful. The pricing was also quite reasonable.”
IkennaGoogle “James is amazing! I had problems for weeks with my printer recognising my laptop after new WiFi and he sorted it within 10 mins!! Great value for money and a fab service. Thank you!”
JoGoogle “I can't praise James enough, I had some big problems not only with my iPad (no emails, no news, no weather forecast) and an extremely slow iPad which he sorted out for us, but also with the positioning of the digital hub. James tested emails received and sending it's much faster now. Thanks to James.”
MaddieGoogle “James was knowledgeable and professional. He efficiently solved the problem with my printer .At the same time he was polite and friendly.”
RogerGoogle “Brilliant service, thank you so much James, I feel like I can now start to enjoy using my laptop and photos. You've turned an IT mess into IT pleasure. Thanks again.”
BryonyGoogle “Thanks for sorting out my laptop and Mac. I'd recommend using James for any IT problems.”
LynnGoogle “James was most helpful and did a good job resolving the issue I had with my Apple Mac Air.”
JayneGoogle “Excellent and fast service received from this company. The problems with my laptop were quickly solved. I would definitely use this company again if any further problems occur. James is extremely knowledgeable and most helpful.”
JohnGoogle “The IT Tech company fixed my laptop screen, they were professional, friendly, very knowledgeable and fixed my laptop quickly. Highly recommend, will use again for all my IT issues!”
WarrenGoogle “Fantastic service, expert knowledge, went to great lengths to resolve my desktop problem. Fixed at reasonable fee. Highly recommended.”
ToniGoogle “Great service thanks James. One laptop and one old desktop sorted with new ssd drives and updating. Desktop was replaced with a refurbished machine and I think very good value. Happy to call him again if needed and highly recommend”
SteveGoogle “Excellent service and very friendly and professional”
TimGoogle “Excellent service, helpful and reasonably priced.”
NeilGoogle “James did a great job transferring data and setting up my new laptop.”
EileenGoogle “Have used twice now and been very satisfied with the results. The costs are very reasonable when compared to the Big Players out there in the market who charge you for the privilege of being of going to them. James is very knowledgeable and easy to deal with.”
PaulGoogle “Great service, will definitely use again if we have any computer issues!”
SamGoogle “Excellent service. Highly recommend this company. James was polite, efficient and kept me up-to-date with any issues he found and provided a workable solution within my budget.”
LesleyGoogle “Absolutely brilliant service! James from IT Tech work so hard to solve the problems with my emails and Website. He is such a professional, knowledgeable and a polite person. Really happy with service. Thank you so much and very much appreciate it. Highly recommended.”
SomaGoogle “A simple problem for IT Tech but for us we just did not know what to do. It was solved in a couple of clicks and all is well.”
LindaGoogle “Thank you James for going above and beyond to fit me in today when you were particularly busy - it was very much appreciated. The regular comminication was very proffesional. … I was particilarly impressed with the easy booking system of your wesite. I will have no hesitation in contacting you in the future and would recommend you to anyone who requires IT services.”
CarolGoogle “The IT Tech was brilliant with me. Picked up my laptop and dropped it off when it was convenient to me, worked around my hours. Fixed the screen on my laptop, but also gave the filters a clean - with no hidden charge. I can highly recommend them and will use them again.”
DanGoogle “I work in the IT business and I can honestly say James is a genius he transformed my son's dirty gaming pc back to looking like new fixed the problem and reset it all just fantastic I would not go anywhere else to get any of my PCs fixed again other than to James”
AlasdairFacebook “Excellent service, came to pick up my laptop, had good communication throughout. let me know what the problem was and fixed it in good time. Delivered it back and is now working perfectly. Really happy with service, timescale and price. 100% would recommend.”
SarahGoogle “Not for the first time I have had excellent help from the IT Tech company. A quick response to my phone call and prompt and personal help with my computer problem.”
MaryGoogle “Excellent service and a very quick turnaround! My hardrive was failing so they fitted a new one and transferred all my data - I'd forgotten how quick this PC could be. Thanks James!”
CoralGoogle “A great local service, James has been really helpful, made room for us at short notice, quick diagnosis, and came up with all the options available to us, all explained in layman's terms, which is very reassuring, back up and running and will not hesitate to use ITTech in the future, a great service”
AnthonyFacebook “First class service, contacted in the morning James attended in the afternoon main problem sorted straight away also dealt with several other minor problems.I would highly recommend The IT Tech. Thanks once again James.”
RayFacebook “Excellent service from James who has given my old Mac a new lease of life (and an internal clean!)I just wish I'd called them earlier rather than keep struggling on. Please don't hesitate to give them a call local prompt and most importantly a trustworthy service.”
RosieFacebook “I first asked for James' assistance with my IT problem in 2013 and he has helped me ever since. Always willing to assist, very professional, knowledgeable and go the extra mile. For these reasons, his integrity and willingness to advise on any IT problem, I strongly recommend James' skills.”
PeterFacebook “I found James' number through the local Community magazine. My son's laptop power jack had failed. James checked the machine out but a repair risked greater damage to the motherboard. In consultation, we decided that data recovery was the way forward. It was all completed quickly and professionally. We are now looking to source a new laptop with the help of James. The service that James provides is prompt and professional and I would recommend him highly for any computer-related work that might be required.”
MikeFacebook “Cannot thank James enough for the help he gave me recently on help with a smartphone set up. Easy to book appointment and was punctual and very professional service. Many thanks.”
EmmaFacebook “Approached James requiring a laptop to complete very basic tasks. James was superb in finding me exactly what I want at a very affordable price. Delivered to my door exactly when he said he would. Highly recommend”
CarlFacebook “Brilliant service, ordered and delivered my PC to my personalised specification within a week. Any questions I had were quickly and professionally answered almost immediately. Wouldn't go anywhere else for any computer needs.”
JavinFacebook “Highly recommend this service! I had a few issues with my laptop which James was able to resolve in a couple of days. Very efficient service, and explained in laymen's terms so I understood what was wrong and what needed fixing. Very reasonable priced as well!”
CarlyFacebook “Work completed to a high standard, in a timely manner and at a reasonable price.”
SoniaFacebook “Friendly and professional, highly recommended”
GrezFacebook
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