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The IT Tech

Home & business IT support in Lincoln & across Lincolnshire

Computer problems?We come to you.

Friendly, expert I.T. support for your home or business. We fix problems, set things up and keep you running, at your home or workplace, across Lincoln and throughout Lincolnshire.

  • Home visitsat a time that suits you
  • Business IT supportfor small businesses
  • Covering Lincoln& across Lincolnshire
An open laptop on a tidy oak desk reading Local, Trusted, Expert Support, with a whiteboard behind it saying Technology should make life simpler and a mug printed Good Tech Brighter Days

100+ five-star reviews

on Google and Facebook

“James was friendly and professional and completed the work to a high standard.” — Fern

Lincoln Cathedral and the historic city skyline at dusk

Proud to support homes and businesses across Lincoln and throughout Lincolnshire.

Local People. Real Support.

Simple, honest pricing

Clear prices. No surprises.

Every visit has a set price and a set time, so you know what you are paying before we arrive. Most problems are sorted in a single visit.

Most popular

Home Repair Visit

£45.00per visit

1 hour engineer visit

  • WiFi Issues
  • Laptop Repair
  • Data Recovery
  • Computer Repair
  • Broadband Setup

Slow or faulty computers, Wi-Fi and broadband problems and lost files at home.

Business Repair Visit

£55.00per visit

1 and a half hour engineer visit

  • IT Support
  • Data Cabling
  • Server Repairs
  • Cloud Services
  • Network Support

Offices, shops and small businesses that need IT, network or server help on site.

Device Installations

£65per visit

2 hour engineer visit

  • Tablets
  • Laptops
  • Computers
  • Smart Televisions
  • Gaming Computers

New devices set up properly, with your accounts, files and settings moved across.

If what you are looking for isn't on the list, please contact us as it's likely we will be able to help you.

A friendly IT engineer helping a customer at their kitchen table

Why The IT Tech

Local help you can actually rely on.

Our customers tell us the same things again and again. Here is what you can expect when you book a visit with us.

  • Plain English, no jargonWe explain what went wrong and what we did to fix it in words that make sense, so you feel in control of your own tech.
  • We come to youHome and workplace visits across Lincoln and Lincolnshire. If it is easier, we can collect your laptop, fix it and bring it back.
  • Patient and friendlyNo question is too small. We take the time to show you how things work, however confident you are with computers.
  • Fair, fixed pricesYou know the price of the visit before you book, and we agree any extra time or parts with you before going ahead.

Customer reviews

What people across Lincolnshire say

We are proud of our five-star reviews on Google and Facebook. Here are a few recent ones from homes and businesses we have helped.

  • “Excellent service. Easy booking process, and I was kept informed throughout. James was friendly and professional and completed the work to a high standard. Full and clear explanations were given. Very respectful of our home and was particularly kind and flexible with our elderly anxious dog. We'll be using IT Technician for all our future IT support needs. Thank you!”

    FernGoogle
  • “Absolutely Outstanding Service – Highly Recommended! I recently bought a new motherboard, CPU, and memory, as my PC was not Windows 11 compliant. However on reflection I didn't feel 100% confident to tackle the hardware swap myself. I found The IT Tech recommended on my local page of Facebook, so I reached out and got in touch with the owner, James – and I'm so glad I did! … He arrived right on time and spent over an hour carefully stripping down and cleaning my old PC before installing the new parts. Throughout the whole process, James explained everything clearly and answered all of my questions with genuine expertise. … It's rare to find someone so professional, knowledgeable, and friendly. James went above and beyond, and I wouldn't hesitate to recommend The IT Tech to anyone looking for expert PC help. Thanks again, James – you've got a customer for life!”

    DirkGoogle
  • “What a fantastic service! James sorted out my Microsoft 365 issues swiftly and efficiently so I could function properly in my newly established business. He was friendly and professional, tolerant of my lack of IT knowledge and explained things clearly and simply; in fact, we've invited him back to help improve my husband's IT set-up too. The IT Tech will be our 'go-to' for IT support from now on.”

    TamasinGoogle
  • “James from IT Tech recovered some important data for me today. I hadn't expected him to be very successful as the problem had been ongoing for quite some time. However, within a very short while, everything was back & he also copied the data to a spreadsheet for my future reference. He was very efficient & polite & I would recommend him to anyone who needed any IT help and/or advice. I would also, without hesitation, award him 10 out of 10 for his excellent work. Thank you so much James.”

    ColinGoogle
  • “Absolutely first class service and James got me up and running on my new laptop. Would not hesitate to recommend. Not only knowledgeable in IT but a lovely person who you would have no concerns in welcoming into your home.”

    VivienneGoogle
  • “I had a problem with my laptop on Thursday, James came to assess the problem on Friday. I needed it for Monday, he took it away and delivered it back to me on the Sunday. All at an extremely good price.What fantastic service. It is 'as new', James installed everything I needed and I couldn't be more satisfied. 5 stars, highly recommended. Excellent all round.”

    BobGoogle

Where we cover

Lincoln and the villages and towns around it

We are based in Lincoln and travel across Lincolnshire. If you do not see your area listed, get in touch and we will let you know if we can help.

Good to know

Questions people ask us

Quick answers to the things people usually want to know before they book. If yours is not here, just ask.

Do you come to me?

Yes. We are a mobile service, so we come to your home or workplace anywhere in Lincoln and across Lincolnshire. There is no shop to visit and no need to unplug everything and carry it into town.

How quickly can you come out?

Often within a day or two, and sometimes the same day if we have a gap. Book online to see the next available slots, or call us on 01522 396081 and we will find a time that suits you.

What does the visit fee include, and what if the job takes longer?

The visit fee covers the engineer's time on site for the length shown on the package, and most problems are sorted within that. If a job needs more time or new parts, we will explain the options and agree any extra cost with you before going ahead. There are no surprises on the bill.

Can you collect my laptop and bring it back?

Yes. If a repair will take longer than a visit, or you would rather not wait around, we can collect your laptop or computer, fix it and return it to you once it is done.

Do you fix Macs and iPads?

Yes. We work on Apple Macs, MacBooks, iPads and iPhones as well as Windows PCs, laptops and Android devices. If you are not sure whether we can help with yours, just ask.

Can you set up my new laptop and move my files across?

Yes, this is one of the jobs we do most. We set up the new machine, move your documents, photos, email and favourites across, connect your printer and Wi-Fi, and make sure everything works before we leave.

Ready to get your tech sorted?

Book a visit online in a couple of minutes, or give us a call and tell us what is going on. We will get you back up and running.